Aluvii's Five Methods of Support
Aluvii provides five methods of support to help your business succeed. We’re here to help!
One-on-One Training
During setup and implementation, you will participate in a series of one-on-one trainings with your dedicated trainer. If you ever need a refresher, your trainer has a scheduling link that you can use to schedule time on their calendar whenever you need it.
Help Center
Our online Help Center offers a comprehensive library of detailed articles that help you learn Aluvii software with its various features and modules. Whether you’re looking for step-by-step instructions, feature overviews, or release notes, you’ll find the resources you need to get the most out of Aluvii.
Email Ticket
If you are still having trouble finding the answer to your questions, submit a support ticket or email [email protected] with an explanation of the issue.
Live Chat
If you have a quick question or need help troubleshooting hardware devices, open a chat window by clicking on this link, by clicking on the Need Help? triangle in the bottom left-hand corner of every page of the employee portal of the application, or by clicking on the chat icon in the bottom right-hand corner of support.aluvii.com.
Phone Support
If you need to speak to someone on the phone, call support at (801) 901-7900 ext 2.